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ICP Certificate wall of Fame

Those who have completed all five of the ICP certificate courses are listed below:

Note to employers: There are several hundred others who are working their way to complete the certificate program. If you would like to confirm an applicant's involvement in the ICP Certification Program, please email Elizabeth Winter at eliz@cpacan.com
Shaukath Fattah
Team Leader
March 2007
Shaukath Fattah
Julie Giagiari
Supervisor
October 2007
Julie Giagiari
Dan Alexander
National Manager, Support Services
October 2007
Dan Alexander
Chris Morra
Manager
November 2007
Chris Morra
Justin Singh
Customer Care Leader
November 2007
Justin Singh
Sean Pieris
Operations Manager
November 2007
Sean Pieris
Catherine Coates
Team Manager
November 2007
Catherine Coates
Jason Mclaughlin
Manager, Customer Contact Centre
November 2007
Jason Mclaughlin
Christina George
Assistant Manager, Contact Centre
April 2008
Christina George
John Stafford
Support Centre Manager
May 2008
John Stafford
Anthony Smith
Contact Centre Manager
May 2008
Anthony Smith
Michael Ganhao
Manager
September 2008
Michael Ganhao
Catherine Penney
Manager, Customer Contact
November 2008
Catherine Penney
Ada Bielow
Acting Manager
November 2008
Ada Bielow
Shannon Nosworthy
Manager
November 2008
Shannon Nosworthy
Shpresa Jasarovski
Customer Account Manager
April 2009
Shpresa Jasarovski
Nabanita Sarkar
Senior Customer Service Rep
May 2009
Nabanita Sarkar
Jonathan Joaquin
Team Manager
May 2009
Jonathan Joaquin
Ricardo Russell
Manager, Contact Centre
May 2009
Ricardo Russell
Shelly Bygnauth
Manager, Contact Centre
May 2009
Shelly Bygnauth
Jason King

May 2009
Jason King
Tamara Woodman
Team Lead, Support Operations
July 2009
Tamara Woodman
Sarah Wright
Team Lead, Support Operations
July 2009
Sarah Wright
Dawn Paquette
Team Lead, Technical Support
July 2009
Dawn Paquette
Sean Leslie

July 2009
Sean Leslie
Emad Aziz

July 2009
Emad Aziz
Donald Blue

July 2009
Donald Blue
Don Wood
Call Centre Supervisor
September 2009
Don Wood
©2009 Contact Professionals Alliance Inc.