Calendar
Welcome to the CPA, and thanks for visiting the CPA Calendar page. This page shows a list of upcoming CPA events including meetings, courses, tours, etc.
Click on the event title to see details, pricing, and for a registration link.
| Title | Start Date | Location |
| Social Networking | Tue. May. 13, 2008 | Toronto, ON |
| Best Practices in Quality Monitoring and Coaching** | Wed. May. 28, 2008 | London, ON |
| Secrets to Effective Call Centre Meetings | Tue. Jun. 10, 2008 | Toronto, ON |
| Do Not Call legislation update | Wed. Jun. 11, 2008 | Toronto, ON |
| Foundations of Call Centre Management** | Wed. Sep. 17, 2008 | Toronto, ON |
| Best Practices in Quality Monitoring and Coaching** | Wed. Oct. 22, 2008 | Toronto, ON |
| People Management** | Wed. Oct. 29, 2008 | Toronto, ON |
| Employment Law / Conflict Management in Call Centres** | Fri. Nov. 7, 2008 | Toronto, ON |
| Oral and Written Business Communication Skills** | Wed. Nov. 19, 2008 | Toronto, ON |
**Course leads to the Certificate of Technical Expertise in Contact Centre Management. Click here for more details.
If there’s a course you were looking for and didn’t find, contact Elizabeth. We’ll help you find a course, or run one for you!
Most courses can also be taught in-house. Contact eliz@cpacan.com for info and pricing.